Physical to virtual conversion fails with error “Unable to complete converter agent installation on , Error code 1618”

Following error can be seen when converter application connects to source physical machine.

converter_error.jpg

Following lines can be seen in conversion log.

2019-04-04T09:54:43.172-07:00 info vmware-converter-server[06004] [Originator@6876 sub=Libs] [ADS] Account dstearm found, but not local
2019-04-04T09:54:43.172-07:00 info vmware-converter-server[06004] [Originator@6876 sub=Default] [user,876] Successfully authenticated user domain\administrator from this local machine (using pipe)
2019-04-04T09:55:17.961-07:00 info vmware-converter-server[03760] [Originator@6876 sub=Default] [agentManager,83] [AgentManager] Install Agent on 172.16.10.60
2019-04-04T09:58:47.461-07:00 error vmware-converter-server[05768] [Originator@6876 sub=Default] [agentManager,95] [AgentManager] Install Agent failed: converter.fault.AgentInstallFault
2019-04-04T09:59:59.794-07:00 info vmware-converter-server[03408] [Originator@6876 sub=Default] [diagnosticManager,419] Generating Converter.Server log bundle.

This issue happens converter machine unable to install agent on remote physical machine. You can attempt to install agent on remote physical machine that may fail with following error.

remote_install.jpg

This happens due to remote installation stuck in background. Rebooting the physical machine can be useful here and then remote and local installation of conversion agent should work without any problem.

Advertisements